Project Manager

Responsibilities

A project manager position (PM) at Gray Loon is the best of both worlds. The PM works closely with both the production team and the client to promote a positive, successful workflow and project completion.

The PM is the tracker of deadlines and budgets, the champion of communication, and the organizer of all details. A person geared to be a PM can handle the pressure when deadlines loom, and a PM loves the challenge of problem-solving on the fly.

Additionally, a PM at Gray Loon will play a key role in the development of strategies, planning integrated online marketing projects, and analyzing ongoing measurement statistics.

The PM is the key to effective cross-functional teamwork with copywriters, creative designers, and developers. The PM promotes teamwork and collaboration to achieve short-term and long-term initiatives that meet and exceed client expectations.

A PM will advise, manage, and coordinate production of digital projects (including websites, email marketing, and social media initiatives) and other marketing deliverables. The PM will work with account executives, the client, and the internal production team to define project objectives and metrics to be tracked to determine success.

The PM will develop and maintain detailed project plans and tracking, including inter-dependencies, milestones, timelines, and budgets. It is the responsibility of the PM to ensure on-time and on-budget delivery of work from internal team members and external agencies and vendors.

And most essentially the PM is a champion for well-organized, well-processed communication to the client and to internal team members.

• Lead project-related meetings, keeping internal stakeholders and team members updated on projects and accountable for deliverables.

• Serve as direct client contact and internal contact on assigned projects; maintain ongoing contact with clients to manage the receipt of information and dissemination of information to team members.

• Manage project queries both internally and with clients.

• Oversee the project budgets and recognize changes in project scope.

• Present work to clients for approval, and manage revisions, approvals, and final project deliveries
  

• Track project milestones and deliverables and work through a team approach to ensure that deadlines are met.

• Provide concise and timely status reporting as required.

• Recognize project challenges, assist team members with resolving those challenges, work with clients to answer project related queries and facilitate project decision-making.

• Assist in identifying new business opportunities.

• Ensure projects meet or exceed client expectations in regards to accuracy, budgets and completion dates.

• Quickly and accurately post client change orders for all appropriate agency personnel.

• Achieve expert level for the various software applications required for the position.

• Understand, utilize and effectively integrate all aspects of web best practices into web development work including Web Usability, SEO, Web Statistics and other critical elements of web development.